Welcome to Clicklab CRM, a platform owned and operated by Clicklab LLC (“we,” “us,” or “our”). By accessing or using our services, including our website and software platform (collectively, the “Service”), you agree to comply with and be bound by these Terms of Service (“Terms”). Please read these Terms carefully before using our Service.

1. Acceptance of Terms

By using Clicklab CRM, you agree to abide by these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, you may not access or use the Service.

2. Services Provided

Clicklab CRM provides creative businesses with tools and systems to automate marketing, streamline client management, and scale their business. This includes but is not limited to CRM features, email marketing automation, sales funnel management, appointment scheduling, and analytics tools.

3. Account Registration

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

4. Usage Fees

Please be aware that

usage fees may apply

for certain services, including sending text messages and emails through the Service. These fees are separate from the subscription fees and are based on your usage of these features. The applicable fees will be clearly outlined in your account settings or billing section, and you will be notified of any charges before they are incurred. By using the Service, you agree to pay these usage fees in addition to your subscription fees.

5. Money-Back Guarantee

We offer a

14-day money-back guarantee

for new customers. If you are not completely satisfied with the Service within 14 days of your initial subscription, you may request a full refund by contacting our support team. The 14-day period begins on the day your account is activated. After this period, no refunds will be issued.

6. Usage Restrictions

You agree not to:

• Use the Service for any unlawful or prohibited activities.

• Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service.

• Interfere with the operation of the Service or bypass security measures.

7. Fees and Payment

Some features of the Service may require payment. All fees are clearly outlined on our website, and you agree to pay for the services as per the pricing plan you select. Clicklab reserves the right to change pricing at any time, with notice.

8. Termination

We may suspend or terminate your access to the Service if you violate these Terms or for any reason at our discretion. You may cancel your account at any time by following the cancellation process in your account settings.

9. Intellectual Property

All content provided through the Service, including software, images, text, and branding, are owned by Clicklab LLC and are protected by copyright laws. You may not copy, distribute, or create derivative works from any content without our prior written consent.

10. Limitation of Liability

Clicklab is not liable for any damages arising from the use or inability to use the Service. Our liability is limited to the amount you have paid for the Service during the six (6) months prior to the claim.

11. Indemnification

You agree to indemnify and hold harmless Clicklab LLC from any claims, damages, or losses arising from your use of the Service or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes will be resolved in the courts located in [Insert County, State].

13. Changes to Terms

Clicklab reserves the right to modify these Terms at any time. We will notify you of any significant changes through the Service or via email. Continued use of the Service after any changes constitutes acceptance of the revised Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at [email protected]